Can I upgrade or downgrade my service?

Yes. All LTE packages can be upgraded or downgraded via your Client Area.

Note that package changes will only be effective on the 1st of the following month, regardless of when in the month the request is made or whether it is an upgrade or downgrade. This is a restriction from our provider.

If this FAQ does not answer your question, please email support@siteessence.co.za or call/WhatsApp 0877 298 200.

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