Site Essence Help Center Articles
Can I change my delivery address? Once your item has left our warehouse, you cannot change the delivery address.
Can someone accept my home delivery? Yes. The person accepting the delivery will have to present your Pargo Code and their ID/password.
Delivery options? Your Site Essence parcel will be delivered to your door, or a pickup point near you:...
How do I track my delivery/parcel? You can track your delivery here.
How much is the delivery fee? Item Price SIM cards Free delivery Fibre router R249 Other hardware R249...
I lost my Pargo Code? The Pargo Code can be found in the sms and/or email notification that informs you that your...
My delivery is delayed? We always make sure that your item is delivered in 3-5 days. Should your delivery be delayed,...
My delivery was returned to Site Essence? Please contact us to arrange another delivery. Please note that a delivery fee will be charged if...
My email address or phone number has changed? Please contact us and provide us with your new contact details. Without your details, Pargo is...
Site Essence door delivery couriers? We use Pargo for door deliveries.
What do I need to present on my home delivery? You need to present your Pargo Code and ID/passport.
What is Parge Code? This is a unique and random security code that you receive by sms and/or email at the moment the...
What is Pargo? Pargo is the leading click-and-collect and returns solution for online and omni-channel...
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