Avoiding scams?

 

  • When providing support, Site Essence's support team can access your account with one click - we will never ask for your login credentials.
  • Our emails all have @siteessence.co.za, @siteessence.com is also our business, but if your services are on siteessence.co.za, we use the @siteessence.co.za emails. We will not use @gmail.com, @yahoo.com, @outlook.com, or any other extension to contact you.
  • All payments are made securely on our website. The only way to make payment is through your client area. We will never send you a payment link on WhatsApp or social media. 
  • We will not ask you to transfer money to a bank account, payments are made in your client area. Also, we will never ask you to provide your card information. 

If this FAQ does not answer your question, please email support@siteessence.co.za or call/WhatsApp 0877 298 200.

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