Am I required to pay with a debit order? An option to pay with an EFT or card (Pay Now) manually is only available for domains, website...

Available payment methods on Site Essence? Payment Method Description of payment method Available for Bank debit order or...

Can I change my payment date if I pay with Pay Now? Yes, please contact support for assistance.

Can I claim a refund? If there is a refund due to you, please create a support ticket for the accounts department. You...

Can I pay with an EFT or direct bank transfer? An option to pay with an EFT or card (Pay Now) manually is only available for domains, website...

Do I have to send proof of payment when paying with Pay Now? No, your invoice will automatically be marked as paid. 

How can I change my payment method? Login to your account, and click on the option to edit your account. Scroll to find an option to...

How to check Site Essence transactions on my bank statement? Site Essence transactions have our business name, making it easy to track them. Site Essence...

How to manage my invoices? You can log in to your account, and then click Payments.

Is my Pay Now (EFT or card payment) instant? It is instant and your invoice is automatically, and instantly marked as paid. 

The amount on my invoice is double or incorrect? Please create a support ticket for the accounts department. You can also call or WhatsApp us on...

Where do I find Site Essence's bank account? We do not offer an option to pay with a direct bank transfer. To make a payment, please log in...

Why am I charged R50? A R50 is charged when your invoice becomes overdue, it usually becomes overdue 3-5 days from the...

Why is there only an option to pay with debit orders on my account? An option to pay with an EFT or card (Pay Now) manually is only available for domains, website...