We’ve often heard that some Internet Service Providers (ISPs) are affected more than others (E.g. Neighbouring suburbs with ISP X are still up, whilst others on ISP Y are down). This is usually not due to the ISP, but the Fibre Network Operator. Whilst Supersonic makes every effort to partner with reliable FNO’s, we have minimum control over how their networks were built, particularly in residential areas/complexes. Some municipalities and residential areas do not allow FNO’s to retrench the road if someone rolled out fibre years ago – or did a poor job. The FNO is forced to connect your home, using fibre that is already there, without any power resiliency considerations, and in turn, Supersonic lights up that service using the FNO’s network.