Add fibre to your home
Work, study, play games, shop, use social media, browse the internet, YouTube, Showmax, TikTok, Netflix, stream videos, video call – YOU CHOOSE, with Site Essence home fibre.
Why us?
Your fibre carrier will depend on the coverage in your area.
Free fibre modem
Get a free fibre modem/router worth R3 000.
Fast installation
Get an estimate for your fibre installation.
Free installation
We offer free installation on selected fibre carriers.
Fast connection
Get fast and reliable fibre for your home.
Our fibre partners
Ready to start?
Check for coverage in your area in just minutes.
FAQs
How long does it take to order fibre?
Ordering fibre on our website is easy. You can place an order within a few minutes.
Is there an installation fee?
We offer free installation on selected fibre carriers.
How do I pay for my fibre?
Debit order.
It is my first time using fibre, I am clueless?
You don’t have to panic, we will offer support and guidance.
How long does the installation take?
It depends on the fibre carrier. For each fibre carrier, we show you an estimate of the installation time.
Is there a contract?
No long and boring contracts, it is just month-to-month payments, and you can cancel at any time. 1 calendar month notice is required.
What is pro-rata billing?
If you sign-up for a new product halfway through a month, you’ll only be billed for the days in that month that your new product is active.
Does Site Essence offer support?
Site Essence offers excellent support to all clients. Support is available through email, phone, and WhatsApp.
I already have fibre with another ISP, can I migrate to Site Essence?
Yes.
Please contact us here.
Which fibre carriers are on Site Essence?
- Openserve
- Clear Access
- Metro Fibre
- Octotel
- TT Connect
- Evotel
- Steyn City
- Frogfoot
- Frogfoot Air
- Thinkspeed
- Rise Telecoms
- DNATel
- Mitsol
- Vumatel
- Link Africa
- Zoom Fibre
- Link Layer
- Vodacom
- Networx
- Fibre Suburb
- Lightstruck
Is the price of the Fibre line included in the price?
Yes – the price you see, is the price you pay. All our Fibre services are in combo, so the price is for both your Data and the Line rental.
Will I have to pay a setup fee?
Sign up for Uncapped Fibre with Site Essence today and you can get Free Installation and Connection, and a Free Fibre Ready WiFi Router – all valued up to R5000* Selected Providers only. Please note that additional charges for trenching or cabling are not covered by the installation fee. *T’s & C’s apply.
How long will it take to get connected?
This will depend on the turnaround for your installation and activation. Once the line has been installed in your premises it can take up to 5 days for the provider to activate your line. As soon as your Fibre line is active, you can be connected to Site Essence Fibre within 24 Hours.
Each provider has a different lead time for installation and activation. If your line is already activated, you’ll be connected shortly after you sign up.
Can I upgrade, downgrade, or cancel at any time?
Absolutely! We don’t like contracts. So, we allow upgrades and downgrades of Fibre speeds up until 5pm on the last day of the month. Keeping in mind that fibre speed upgrades are solely dependent on the provider.
To cancel, we need just one calendar months’ notice. If you are still in the Promo period of 6 months, then it’s one month’s calendar notice and R999 early cancellation fee.