Business PBX
Take your company’s phone system to the next level with Site Essence
Reviews
Geographic numbers
Get 010, 012, 013, 014, 015, etc, numbers to give your business a professional look: calls, faxes, and SMSes.
Auto Attendant (IVR)
Automatically greet your customers and allow them to press a number to contact their desired department in your business.
Reliability
Affordable
Efficiency
Prepaid
Call rates
Inter-branch
Free
Landline
R0.30/minute
Mobile
R0.48/minute
Make calls anywhere
Call channels
Computer
Desk phone
App
Our PBX Features
Why Site Essence Business PBX?
Auto Attendant
Make your business look bigger with an auto attendant. Auto Attendant is a powerful automated VoIP business service that replaces the need for a receptionist.
Music On Hold
Music on hold is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed on hold.
Call Recording
Record incoming and outgoing calls, play them back, download, or delete them. Easily monitor and manage interactions with customers and prospects.
Ring Groups
A Ring Group is a way for a group of extensions to share the distribution of incoming calls.
You can have several ring groups, configuring by department, office, etc.
Extension Dailing
Call anyone in your company just by dialing their extension number, even if they work in different locations. Inter-branch calls are 100% free.
Voicemail
Use our powerful business-class voicemail feature to view and listen to your voicemails online or access them by phone. Never miss any message.
Call Pickup
Let employees answer incoming calls for other group members/extensions.
Call Logs
Access detailed call records by extension or account. Keep a record of all calls.
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Mobile Apps
Get your phone extension to go… on your iPhone or Android. Make calls anywhere.
Conference Calls
You can hold unlimited audio conferences with coworkers, clients, and customers from around the world and 3-way calling for your multi-participant calls. Great for teamwork.
Call Transfer
In warm transfer, you announce the call to the person you are transferring the call to, or in cold transfer, you send the call directly to the extension without announcing it.
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Call Queuing
Places callers in a queue while your agents or employees are busy with other calls. The queued calls are distributed to your next available agent in the order received – allowing efficiency.
In/outbound
Need multiple numbers for different departments? Not a problem! You can have multiple numbers with just one account.
Call Screening
Control over who can reach your company. Take calls from particular callers, block specific numbers, or send others directly to voicemail.
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Call Waiting
A beep indicates an incoming call. You will then be able to put your current caller on hold and answer the new call. Alternate between calls.
Caller ID
With Caller ID, you can identify who’s calling before you pick up the phone. The number and name (if available) of the incoming call appear on your display.
Softphone
Transform your computer into a feature-rich, web-based phone. Make, take, and transfer calls, and more. A perfect solution for your company and staff.
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Do Not Disturb
Put your telephone in a state that will not ring and calls will automatically be forwarded to voicemail (or to a busy signal if voicemail is turned off). Enable at any time.
Need Business PBX?
Contact our sales team to get started.
FAQs
I have questions before I start?
Please contact our sales team here. They will contact you to discuss your needs, suggest a suitable PBX package, and provide you with a free quote.
How do I recharge?
All accounts are prepaid. You can recharge at any time to make more calls. We always send notifications when your balance urgently needs a top-up/recharge.
How do I manage my PBX?
You get a self-help portal to manage your Site Essence account and PBX, at any time.
How do I make phone calls?
- You make/receive calls on our app
- Buy a desktop phone from us
- Make calls on your computer with our softphone
How do I make payment?
Debit order .
How long does it take to set up my PBX?
Depending on your business needs, we can take a day or two to set up everything.
Does Site Essence offer support?
Site Essence offers excellent support to all clients. Support is available through email, phone, and WhatsApp.
It is my first time using PBX, I am clueless, will Site Essence assist?
Yes. You don’t have to panic, we will offer support and guidance.