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Product updates, service improvements, maintenance windows and important notices from the Site Essence team.
Telkom LTE Package Changes Effective 1 September
Dear Site Essence Customer, We would like to inform you that Telkom has made changes to its LTE product range, and these changes will come into effect from 1 September. We sincerely apologise for the short notice and appreciate your understanding as these changes are implemented by the network provider. New Telkom Uncapped LTE Packages The ...
Fibre Package Price Adjustment (Effective 1 April)
Dear Site Essence Fibre Customer. We would like to inform you of an upcoming price adjustment to our 20/10 Mbps fibre package. Following recent communication from our upstream provider, the monthly fee for this package will increase from R359 to R389, effective 1 April. We understand that price increases are never welcome news, and we ...
Meet Zoe – Your New Site Essence AI Assistant!
We’re excited to introduce Zoe, our brand-new AI assistant, designed to make your Site Essence experience faster, smarter, and easier. Whether you need help setting up your services, troubleshooting, or just have a quick question, Zoe is here 24/7 to assist you instantly. From guiding you step-by-step to providing quick answers, Zoe ensures ...
Metrofibre Nexus Price Adjustment – Effective 1 September 2025
Dear Metrofibre Nexus Clients, We understand that price increases are never welcome, and we do our best to avoid them. Unfortunately, when our fibre network partners such as Metrofibre adjust their rates, we must make corresponding changes to our pricing. Please note that this price increase applies to all Internet Service Providers, not just ...
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