Loading...
📚 Help Centre Domains

Domains

How long does it take to transfer my domain?
The maximum period for a domain transfer is seven (7) days, provided that Site Essence receives the correct...
Can I Change My Domain Name?
No — once registered, it cannot be changed. You must: Register a new domain Stop using the old one
Can I buy a domain name forever, or is it a renewable service?
Domain names are typically renewed on an annual basis. To maintain ownership of your domain name, you can renew it...
Can I buy a domain that is already registered by someone else?
Yes, it's possible to purchase a domain that is already registered by its current owner. This process is known as...
Can I register a domain with special characters or non-English characters?
Yes, it's possible to register domain names with special characters or non-English characters, known as...
Can I transfer my domain name from one registrar to another?
Yes, you can transfer your domain name from one registrar to another. The process typically involves the following...
Can I use a domain name as an email address even without a website?
Yes, you can indeed use a domain name for email addresses without having an associated website.  With email hosting,...
Can I use a domain registered with one hosting provider with another hosting provider?
Yes, you can use a domain registered with one hosting provider with another hosting provider....
Domain Transfers (Moving to Site Essence)
You can move your domain from another provider. Requirements: Domain must be unlocked You need a transfer code...
How can I check outages?
You can check outages here.
How can I protect my domain from being stolen or hijacked?
To protect your domain, use strong and unique passwords, enable two-factor authentication with your registrar, and...
How do I register a domain name?
Click here to start.
How do I transfer my domain?
You can easily Transfer your Domain from one ISP to another by following the steps below: 1. Under the Domains top...
How long does it take to register a domain name?
Registering a domain name can take up to 24 hours for it to become active once the payment has been received. During...
How long does it take to register a domain, and when can I start using it?
The registration is nearly instant, and you can start using the domain within a few hours. However, some domain...
What Are Nameservers?
Nameservers are the main DNS settings for your domain. They tell the internet:“Where should this domain go?” If...
What Happens If My Domain Expires?
If not renewed: Your website stops working Emails stop working Domain may become available to others Renew as...
What does pointing a domain mean?
Pointing a domain allows you to redirect website visitors from one domain URL to another domain URL that you own....
What happens if I don't renew my domain on time?
When a domain reaches its expiration date and is not renewed by the owner, it typically goes through a series of...
What is DNS, and how does it relate to domains?
The Domain Name System (DNS) is a decentralized system that serves as the "phone book" of the internet, translating...
What is Domain Parking?
Domain parking means: You own the domain But not using it yet It can show a temporary page like “Coming Soon”.
What is SSL?
SSL secures your website. It: Protects user data Shows the
What is WHOIS information, and why is it important for domain owners?
WHOIS information is a publicly accessible database that contains details about the owner of a domain name, including...
What is a Domain Name?
A domain name is your website address (for example: yourbusiness.co.za). It is what people type into their browser...
What is a Top-Level Domain (TLD)?
A top-level domain (TLD) is the rightmost segment of a domain name, located after the last dot. In the domain name...
What is a premium domain, and why are they more expensive?
Premium domains are domain names that are highly desirable and often have specific keywords or terms that make them...
What is a subdomain, and how does it differ from a regular domain?
A subdomain is a subdivision of a larger domain name. It allows website owners to organize...
What is domain forwarding or domain redirection?
Domain Forwarding, also known as domain redirection, is a service that allows you to redirect traffic from one domain...
What is domain parking, and how does it work?
Domain parking is a service offered by domain registrars or hosting providers that allows you...
What is domain privacy (WHOIS privacy), and should I consider it?
Domain privacy, also known as WHOIS privacy or WHOIS protection, is a service offered by domain registrars to shield...
What is domain propagation, and why does it matter?
Domain propagation, also known as DNS propagation, refers to the time it takes for DNS (Domain Name System) changes,...
What is domain renewal and how does it work?
Domain renewal is the process of extending the registration of your domain name for an additional period, typically...
What is the difference between a domain name and web hosting?
A domain name serves as the address or URL that people type into their web browsers to access your website. It's what...
Why Did My Domain Stop Working?
Possible reasons: Expired domain Billing issue DNS changes
Why does my domain display as not eligible for transfer?
A domain will show as "Not Eligible for Transfer" under the following circumstances: Outstanding Fee on Legacy...
📞

Can't find what you're looking for?

Our support agents are available 7AM – 10PM daily and happy to help with anything.

Chat with Support

Powered by WHMCompleteSolution