Avoiding scams?   When providing support, Site Essence's support team can access your account with one click -...

Calling on Live chat If you prefer not to call our customer line at 087 729 8200, you can use the bottom-right chat...

How do I call Site Essence? Our call line is available daily from 7 AM to 10 PM - please contact us at 0877 298 200. Press...

How do I email Site Essence? Department Email address Support support@siteessence.co.za Accounts...

How do I request a call? You can send us your contact details through your preferred support...

How does the live chat work? Our live chat feature, accessible via the floating chat button on the bottom right of your...

Is Site Essence available on WhatsApp? Click here to add Site Essence to your WhatsApp.

Is support available on weekends and holidays? Yes, our support services are available on holidays and weekends. We understand that issues can...

What is a support ticket? A support ticket is an online request for assistance with a problem that has been submitted to...

What is response mode? Response mode is a convenient feature available across multiple Site...

When is support available? Site Essence Support is dedicated to assisting you every day from 8 am to 9 pm. We are committed...

Why was my support ticket closed? We always aim to give you quick help through support tickets. If we answer your support ticket...