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Help Centre › Do I need to cancel my current phone service before porting my number to Site Essence VoIP?

Do I need to cancel my current phone service before porting my number to Site Essence VoIP?

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No, you should not cancel your current phone service before initiating the porting process with Site Essence VoIP. Cancelling your service prematurely could result in losing your number or experiencing service interruptions. Site Essence VoIP will handle the cancellation with your current provider as part of the porting process.

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