Card or EFT

Available payment methods on Site Essence?

Bank debit order or credit card debit order:The payment will be taken automatically from your bank account on a date...

Can I change my payment date if I pay with Pay Now?

Yes, please contact support for assistance.

Can I claim a refund?

If there is a refund due to you, please create a support ticket for the accounts department. You can also call or...

Can I pay with an EFT or direct bank transfer?

An option to pay with an EFT or card (Pay Now) manually is only available for domains, website hosting, website...

Do I have to send proof of payment when paying with Pay Now?

No, your invoice will automatically be marked as paid. 

How can I change my payment method?

Login to your account, and click on the option to edit your account. Scroll to find an option to change your payment...

How to check Site Essence transactions on my bank statement?

Our transactions have our business name, making it easy to track them. The transactions appear on your bank statement...

How to manage my invoices?

You can log in to your account, and then click Payments.

How to pay with Ozow?

Ozow is available when you use our Pay Now (Card or EFT) payment method. It allows you to pay instantly using a bank...

Is my Pay Now (EFT or card payment) instant?

It is instant and your invoice is automatically, and instantly marked as paid. 

The amount on my invoice is double or incorrect?

Please create a support ticket for the accounts department. You can also call or WhatsApp us on 0877 298 200.

Where do I find Site Essence's bank account?

Our payment methods are Debit Order and Pay Now (EFT or card). We do not offer an option to pay with a direct bank...

Why am I charged R50?

A R50 is charged when your invoice becomes overdue, it usually becomes overdue 30 days from the due date. The R50 is...

Why is there only an option to pay with debit orders on my account?

An option to pay with an EFT or card (Pay Now) manually is only available for domains, website hosting, website...