Can I cancel the porting process after it has been initiated? You can cancel the porting process after it has been initiated by contacting us. However, once...

Can I port a number if my account with my current provider is past due or suspended? It may be challenging to port a number if your account with your current provider is past due or...

Can I port a number that is associated with a different name or address to Site Essence VoIP? The name and address associated with the number you're porting must match the information on your...

Can I port multiple numbers to Site Essence VoIP at the same time? Yes, you can port multiple numbers to Mobile Voice simultaneously. However, each number will need...

Do I need to be the account holder to port a number to Site Essence VoIP? Typically, you need to be the authorised account holder or have permission from the account...

Do I need to cancel my current phone service before porting my number to Site Essence VoIP? No, you should not cancel your current phone service before initiating the porting process with...

How do I port my number to Site Essence VoIP? Please contact support@siteessence.co.za for assistance with porting your 087 or geographic...

How long does it take to port my number to Site Essence VoIP? The time it takes to port your number to Site Essence VoIP can vary depending on several factors,...

How much does it cost to port my number to Site Essence VoIP? R150 once-off is charged to port your number to Site Essence VoIP.

What happens if there is an issue with the porting process? If there is an issue with the porting process, such as rejection by your current provider or...

What happens to my contract with my current provider after I port my number to Site Essence VoIP? Porting your number to Site Essence VoIP does not automatically cancel your contract with your...

What is number porting, and how does it work with Site Essence VoIP? Number porting is the process of transferring an existing phone number from one service provider...

Will I be notified when the porting process is complete? Yes, you will receive a notification from us once the porting process is complete and your number...

Will I experience any downtime during the number porting process? In most cases, you should not experience any downtime during the number porting process. However,...

Will I lose any voicemails, text messages, or call history associated with my number when I port to Site Essence VoIP? There is a possibility that you may lose voicemails, text messages, or call history associated...

Will my voicemail and other features transfer over when I port my number to Site Essence VoIP? Your voicemail and other features associated with your current phone service may not...