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Help Centre › My SIM card is lost or damaged

My SIM card is lost or damaged

Article helped 7 Site Essence customers Print

If your LTE SIM card is lost or damaged, you can request a replacement SIM card.

Request a SIM replacement online

You can request a replacement directly from your Site Essence account:

  • Log in to your Site Essence account.
  • Click Services.
  • Select your LTE service.
  • Find and select the SIM Replacement option.
  • Follow the instructions to submit your request.

Alternatively, you can contact Site Essence Support for assistance with your SIM card replacement.

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