Help Centre › Can I upgrade or downgrade my LTE package?

Can I upgrade or downgrade my LTE package?

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Yes. You can upgrade or downgrade your LTE package at any time.

However, the new package and speed will only take effect on the 1st of the following month.

Example:

If you request an upgrade on 15 August, your new package will start on 1 September. Your current package will remain active until the end of August.

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